Things to take note
There are a few important things to keep in mind when returning a product you purchased.
– As for return/ exchange/ refund related matter, please contact us via email – sales@pinkcity.sg
– Returned items should reach us within 14 calendar days of the delivery date.
– We accept returns for items that are unused and in its original packaging.
– Strongly recommend that all returned parcel is with tracking mode.
– We are not responsible for any lost parcel.
Bring your item back to us
Address for returns: 22 New Industrial Road, #02-11 Primax, Singapore 536208
Telephone: 6282-3635
E-mail: sales@pinkcity.sg
Our Delivery Policy
We offer free delivery with purchase of $50 and above.
Standard delivery fee of $7 is charged for order below $50
Self-collection
You can also self collect your order at our office to save on delivery fee.
Address: 22 New Industrial Road, #02-11 Primax, Singapore 536208
Business Hour:
Monday to Friday: 9am – 5pm
Saturday: 9am – 12noon
Sunday and Public Holiday: CLOSED
A wealth of flowers. A hint of warmth. A deepening of emotions. With a heart of water hyacinth, brightened with Mandarin and blond woods. Notes: Mandarin, Cucumber, Yellow Primrose, Water Hyacinth, Blondewood, Sandalwood. Happy Heart was launched in 2003.
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